Corporate Travel Safety’s Safe Shopping and Customer Satisfaction Guarantees
Corporate Travel Safety, home of unique travel safety and security products, Safe Shopping Guarantee protects you in THREE important ways when you shop at our web store:
- Your credit card safety so that you never have to be concerned about security.
- Your 100% satisfaction when ordering any of our products.
- Your privacy by not releasing your personal information to any 3rd party.
100% Satisfaction Guarantee with No Restocking Fees!
Our number one goal is to make you a happy returning customer! Feel free to return any item that you are not thrilled to own. We do this because despite everyone's best efforts, we realize that customers are buying items over the internet, and are making decisions based on description and photographs.
Some times the photographs may not give a customer an exact perspective of the item, or the actual color may not have been captured due to lighting or browser settings. We also realize there may be times when someone may not feel that a particular product is what they exactly wanted, for whatever reason.
To assure your 100% complete satisfaction with products, you have our guarantee that Corporate Travel Safety LLC, will refund your money for any item returned in an unused, new condition. We will not charge you those unexpected, fine print restocking fees that other stores do.
We do not refund shipping costs, or refund the cost of your return shipping.
To return an item, please see our return instructions and all returns must be made within 90 days post item delivery. Before a credit is issued, the item must be returned and received by us. If your item is received in brand new condition and has not been used, we will refund 100% of your item cost. Items returned in used condition or with packaging that cannot be resealed are subject to a 25% restocking fee.
All returned items must in original packaging and include all components in good working order. Products not meeting these terms are subject to no refund.
We stand behind each and every product. In the unlikely event that you receive a defective item, please contact us to request a replacement within 7 days. It is the responsibility of the customer to return the defective item. Each item sold is covered by the manufactures warantee.
Our Best Price Guarantee
If, within 60 days of receiving your purchase, you see us offering the identical item at a lower price, call our Customer Service Department for a prompt credit of the difference to your credit card.
Credit Card Safety Guarantee
We use the latest encryption technology to protect your personal data, including your credit card information to assure that every transaction you make at Corporate Travel Safety will be safe. Shopping at Corporate Travel Safety is safer than using your credit card at your local restaurant, gas station, hotel or store. So safe in fact that we will guarantee you against any loss! Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. Should any unauthorized use of your credit card take place, through no fault of your own as a result of purchases made on Corporate Travel Safety’s website, and your bank holds you liable for up to the $50 maximum, we will pay this entire liability for you. That's our risk free shopping commitment to you.
Corporate Travel Safety LLC, knows that you are concerned about how your personal information is used and shared, and we respect the importance of maintaining the privacy of our visitors and customers. In short, we agree not to release your individual personal information to any party.
In addition to guarantees from Corporate Travel Safety LLC, you are further protected under Federal law.
The Federal Mail-Order Rule, also known as the 30-Day Rule requires businesses that advertise mail or telephone-order merchandise to have a reasonable basis for stating or implying that they can ship within a certain time. Even if no shipment time is stated, the law requires merchants to have a reasonable basis for believing that they can ship within 30 days (thus, the nickname). If a business discovers it cannot ship on time, it must seek your consent to delay shipment. If it is unable to obtain that consent, the merchant must, without any request from you, promptly refund all the money you paid.
Fair Credit Billing Act
If you're charged for something you didn't order, you must notify your credit card provider in writing in accordance with its reporting rules and procedures and the federal Fair Credit Billing Act. Under the act, if you find such a mistake on your bill, you must send a written letter to the creditor within 60 days after the first bill containing the error was mailed to you. Consumer advocates recommend you send the letter by certified mailing with a return receipt request, so you have proof of the mailing date. The Better Business Bureau recommends that you include:
A copy of your credit card statement showing your name and credit card number and unauthorized charge in dispute and
A statement explaining the billing error and the dollar amount involved.
Your card issuer must respond to your letter within 30 days after it is received unless the problem is resolved within that period. While a bill is being disputed, the creditor may not threaten to damage your credit rating or report you as delinquent to anyone. In addition, most banks cover all the charges that result from unauthorized use of your credit card or limit your liability to the $50 required by federal law.
Corporate Travel Safety, LLC's shopping guarantee is not insurance. Corporate Travel Safety, LLC is not responsible for any property or possessions that are stolen, lost, or damaged or for any injuries incurred while using any of the products we offer for sale. Please reference manufacturer warranties. In no event will Corporate Travel Safety be liable for incidental or consequential damages.
Corporate Travel Safety is not responsible for the natural breakdown of materials that occurs inevitably with extended use, or defects caused by accident, abuse, misuse, improper care, animal attack, alteration, or normal wear. The products featured provide a great amount of security and protection when properly used. However, under the right circumstances, with the right tools and adequate amount of time, any security container or device can be violated. Therefore, Corporate Travel Safety, LLC is not responsible for losses due to theft or damage. Nor is Corporate Travel Safety liable for any injury, loss or damage direct or indirect, arising from the use of or the inability to use any of the products sold. The user assumes any and all risks and liability associated with the use of the products offered.